Your Questions, Answered

  • Your first priority is safety. If possible, pull your vehicle off the road, turn on your hazard lights, and stay aware of traffic. Once you’re safe, you can assess the situation and decide whether you need roadside assistance or towing.

  • It depends on what’s going on with your vehicle. Roadside assistance is often enough for dead batteries, flat tires, lockouts, or running out of fuel. Towing is usually the better option if your car won’t start, isn’t safe to drive, or has been involved in an accident. If you’re unsure, Kensleys Towing company can talk it through with you.

  • Response times can vary based on traffic, weather, and call volume, but choosing a local towing company often means faster arrival. When you call Kensleys Towing you will be given a realistic timeframe and updates if anything changes.

  • Yes. We offer 24/7 towing in Port Orange, Daytona, Ormond, Holly Hill, New Smyrna, and surrounding areas.. Vehicle problems don’t follow a schedule, so help should be available day or night, weekends, and holidays.

  • Having a few details ready can help speed things up:

    • Your location or nearest landmark

    • The type of vehicle you’re driving

    • A brief description of the issue

    If you don’t know all the details, that’s okay — Kensleys Towing will guide you through the call.

  • Yes. We can tow your vehicle to a repair shop, dealership, your home, or another location of your choice. Let us know where you’d like the vehicle taken.

  • After an accident, make sure everyone is safe and contact emergency services if needed. If your vehicle isn’t drivable or law enforcement requests it, accident towing may be required. Kensleys Towing can safely remove your vehicle from the scene and transport it to the appropriate location.em description

  • In many cases, yes. Roadside assistance services like jump starts or lockouts typically cost less than towing. If roadside assistance isn’t enough to solve the issue, towing can be arranged. Clear pricing will always be discussed upfront.

  • That’s more common than you think. Sharing nearby landmarks, businesses, mile markers, or allowing location services on your phone can help a tow truck find you quickly. We will help you figure it out.

  • Family-owned towing companies like Knesleys Towing focus on personal service, clear communication, and care over volume. When something stressful happens on the road, working with a local, family-operated team can make the experience feel calmer and more supportive.